With dark nights now upon us, let's brighten things up with MASSIVE savings in our Winter Sale! If you've been considering training then now is the time - we have discounts on selected courses during December, January and February. Choose from ISO 9001, ISO [...]
This is the story of Astrid who was asked by the management team at Starship Enterprises Ltd if she would like to conduct internal audits, as the company is looking to acquire the ISO 9001:2015 quality management certificate. Astrid was [...]
Having an internationally recognised 'ISO stamp of approval' has proven to be very good for OH&S; the number of people attending ISO 45001 courses has increased hugely compared to its predecessor OHSAS 18001. In a report issued by CQI IRCA* earlier this month, we can [...]
Imagine you are the CEO of a restaurant chain with 50 outlets (maybe you are!) and you are re-thinking your communication strategy. You have a lot of things to say to a lot of people and you are wondering how best to communicate going [...]
Although customer satisfaction is at the very heart of ISO 9001, many are surprised to discover that the word ‘customer’ is not actually included in the ISO 9000 definition of the term ‘quality'. Why is that? Well it is simply because quality is about [...]
At the recent “More than Human” exhibition at the Barbican, London, a young bartender called Makr Shakr was busy serving cocktails to a queue of eager customers. Nothing particularly startling about that you might think, except for the fact that our bartender [...]
Wow that year went quick! Have you looked at the fines the ICO (Information Commissioner’s Office) have hit companies with since GDPR was introduced on 25th May 2018? They make quite scary reading... There are two words that enter many external audit conversations, [...]
Q. "I have heard that ISO 27001 information security is a complex and fearsome beast of a Standard! Why on earth would any company put themselves through the pain and agony of achieving ISO 27001 certification?!" A. "Well, because maybe their clients [...]
Let's celebrate the arrival of Summer with discounted ISO 9001 training during July and August! Choose from Foundation, Internal Auditor or Lead Auditor level; with venues across the UK including Portsmouth, Dudley and Manchester, there’s sure to be one near you! [...]
A growing number of companies are wanting to demonstrate a strong CSR (Corporate Social Responsibility) profile and to be seen doing the right thing. The Seventh Generation Principle is based on an ancient Iroquois philosophy that teaches us to consider future generations when making [...]