Terms and Conditions

Batalas Limited Terms and Conditions of Business – last updated July 2016

Terms & Conditions for Public Courses

In placing a booking for a Public Training Course with Batalas Limited you agree to accept the Terms and Conditions below:

1 Bookings

1.1  Places are limited and delegates will be registered in strict order on receipt of booking. .

1.2  A booking can be made either by completing an online booking form, by phone or by email. Regardless of booking method these terms and conditions apply.

1.3  You agree that you are authorised by your company to make a booking with Batalas Limited, and that your company have agreed to pay for the training course in full, including any accommodation as appropriate.

1.4  All course fees are subject to VAT at the prevailing rate and include all course documentation, lunches and refreshments.

2 Accommodation

2.1  If requested Batalas will reserve your overnight accommodation at the hotel venue for the period you indicated. The cost of the accommodation will be included in the invoice that we send to you. Failure to pay our invoice (also see 3 Payments) will mean that you will be responsible for the payment of your hotel accommodation directly when you check out.

3 Payments

3.1  An invoice will be raised (including all course fees and accommodation if requested) and sent via email approx. 3-4 weeks before the course start date. Payment can be made by cheque, bank transfer or credit/debit card. Full details of how to pay will be included on your invoice.

3.2  All invoices must be paid prior to the course start date, unless specifically agreed otherwise in writing by Batalas. Failure to pay before the course may mean that you are not allowed to attend the course.

3.3  If you require a purchase order number to be added to your invoice please let us know as soon as possible.

4 Cancellations

4.1  All cancellations must be confirmed in writing. Cancellations received in writing less than 30 days but more than 15 days before course start date will receive a refund of 50% of course fees. Any cancellation received less than 15 days prior to course start date shall not receive a refund.

4.2  A delegate may request a transfer to a later course up to 15 days before the course start date, subject to the following: if the request prevents a course from running, or should additional costs be incurred by Batalas, then these will re-charged to the delegate, to a maximum of the full course fee. Any transfer request received less than 15 days prior to the course start date shall not receive a refund. Only one transfer request per booking allowed.

4.3  We will accept the substitution of delegates at any time up to the start of a course.

4.4  Batalas Limited reserves the right, at its discretion, to cancel or postpone courses at any time. If a course is cancelled and an alternative date is not suitable, fees will be refunded in full. Batalas will not be liable for any expenses incurred by delegates other than the course fee paid.

4.5  If you need to organise transport to the venue that may incur any costs directly to you, please check with the Batalas Limited office before making any booking to ensure that the course is running, as Batalas Limited cannot be held liable for any expenses incurred.

5 Certificates

5.1 Certificates are issued for certain courses, please see specific courses for details.

5.2  Results of training courses and certificates of attendance/completion will not be released until full payment is received.

 

Terms & Conditions for In-house/In-company Courses

In placing a booking for an In-house Training Course with Batalas Limited you agree to accept the Terms and Conditions below:

1 Bookings

1.1  A booking can be made either by completing an online booking form, by phone or by email. Regardless of booking method these terms and conditions apply.

1.2  You agree that you are authorised by your company to make a booking with Batalas Limited, and that your company have agreed to pay for the training course in full, including trainer expenses or other fees as appropriate.

1.3  All course fees are subject to VAT at the prevailing rate and include all course documentation, lunches and refreshments.

2 Payments

2.1  An invoice will be raised and sent via email approx. 3-4 weeks before the course start date. Payment can be made by cheque, bank transfer or credit/debit card. Full details of how to pay will be included on your invoice.

2.2 All invoices must be paid prior to the course start date, unless specifically agreed otherwise in writing by Batalas. Failure to pay before the course may mean that you are not allowed to attend the course.

2.3 If you require a purchase order number to be added to your invoice please let us know as soon as possible.

3 Cancellations

3.1 All cancellations must be confirmed in writing. Cancellations received in writing less than 30 days but more than 15 days before course start date will receive a refund of 50% of course fees. Any cancellation received less than 15 days prior to course commencement shall not receive a refund. If Batalas have booked hotel accommodation for our tutor(s) specifically for your in-house course and is non-refundable, this amount will be payable by the client at cost.

3.2 All postponements must be confirmed in writing. Postponements received in writing less than 30 days before course start date are chargeable in full unless Batalas are able to fill the training dates with another training course.

4 Certificates

4.1 Certificates are issued for certain courses, please see specific courses for details.

4.2  Results of training courses and certificates of attendance/completion will not be released until full payment is received.

 

To download or print this page please click the button below

[printfriendly]

Send this to a friend