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    Gain the knowledge and skills to manage internal, third-party, and supplier audits.

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    Understand auditor responsibilities and how to conduct an internal audit.

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    For new or existing auditors who wish to conduct internal, external and supplier audits.

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    Achieve an understanding of ISO 13485 and a Management System.

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    Gain the knowledge and skills to conduct internal audits of a management system.

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    Perfect for new auditors wanting to learn about ISO 27001 ISMS.

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    Conduct internal audits of an Information Security Management System.

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    Learn how to manage internal audits, plus third parties and suppliers.

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    Designed for existing lead auditors who want to audit against ISO 27001 ISMS.

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    Learn how to carry out an internal audit against ISO 14001.

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    Perfect for existing lead auditors who want to learn ISO 14001 to expand their knowledge.

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    Beginners course that teaches the requirements of ISO 45001 OHSAS.

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    For current lead auditors who wish to increase their knowledge by learning ISO 45001.

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Home | ISO 9001 Quality

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Quality Management

ISO 9001 Quality Courses

ISO 9001:2015 is an internationally recognised Quality Management System (QMS) Standard organisations use to improve business processes and performance.

We have a range of highly interactive ISO 9001 courses that provide the knowledge and skills required to implement and manage a Quality Management System (QMS).

Leading the way in online learning, we are the first training provider in the world to offer an ISO 9001 Foundation Online course with CQI IRCA certification

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As a CQI and IRCA approved training Provider, Batalas is proud to have certification on all their ISO 9001:2015 training courses.
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About ISO 9001

ISO 9001 certification is suitable for any business, of any size, in any industry. ISO 9001 is the most popular ISO Standard and is often the first training choice for many organisations.

By following the ISO 9001:2015 framework, organisations can implement, audit, and maintain an effective QMS.

Available ISO 9001 Courses

We offer three ISO 9001 training courses for Quality Management Systems.

Whether you are just starting your auditing career, want to develop existing skills, or are an experienced auditor looking to gain a formal qualification, there is a ISO 9001 course to meet your learning objectives.

At Batalas, we understand that everyone learns differently, so we offer a variety of learning formats to suit your needs: you can attend training in person at one of our 6 UK venues, we can come to your office and teach your whole team, or you can choose to study an ISO 9001 course online.

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ISO 9001:2015 Foundation QMS

An entry-level course which teaches an understanding of ISO 9001 QMS
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From £225
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ISO 9001:2015 Internal Auditor QMS

Discover how to conduct, report and follow up on an internal audit
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From £375
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ISO 9001:2015 Lead Auditor

Gain the knowledge and skills to manage internal, third-party, and supplier audits
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From £725
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Our ISO 9001 course bundles

Are you attending an ISO 9001 Internal Auditor course or ISO 9001 Lead Auditor course and don’t understand the Standard? If so, we recommend taking an ISO 9001 Foundation course beforehand and offer the following discounts to support you with the cost of training.

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ISO 9001 Foundation + Lead Auditor = £50 off

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  • OFFER

ISO 9001 Foundation + Internal Auditor = £50 off

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Test your prior knowledge with our ISO 9001 Quiz

It is recommended that anyone attending an Internal Auditor or Lead Auditor course should already have an understanding of the ISO 9001 Standard.

 

We’ve created a short quiz to help you test your knowledge.

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Need help determining which ISO 9001 course you need?

We can help you choose from a variety of ISO 9001 courses via our Course Selector tool; answer three questions, and we’ll guide you to the right course.

Find your course

Related Courses

Alongside our accredited ISO 9001 courses, we have a series of interactive and engaging skills-based workshops perfect for in-house auditor team training.

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Audit Skills Workshop

Bring your team together with a fun and energetic team-building session
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ISO 9001:2015 Risk-Based Thinking

Improve your knowledge and skills for effective risk-based thinking
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From £195
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Supplier Auditor Course

Learn how to conduct audits of new and existing suppliers effectively
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From £325
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Frequently Asked Questions

  • What is ISO 9001

    ISO 9001:2015 is an internationally recognised Quality Management System (QMS) Standard organisations use to improve business processes and performance. By following the ISO 9001:2015 framework, organisations can implement, audit, and maintain an effective QMS.

    ISO 9001 certification is suitable for any business, of any size, in any industry. ISO 9001 is the most popular ISO Standard and is often the first management system choice for many organisations.

    Take a look at our ISO 9001 training courses to find out more.

  • What is an audit?

    This is a common question alongside ‘What does an audit do?’ - put simply, it’s about checking that what’s supposed to happen is happening, not just in terms of rules being followed but also in the effectiveness of processes and systems, for example, are they delivering the results we expect them to deliver?

    For more information, see our video 'What is an Audit?'

  • What is a quality management system?

    It’s often thought that a Quality Management System is simply a quality manual, but this isn’t the case; this misconception is based on the older version of ISO 9001 (prior to the latest 2015 version), which required organisations to have a quality manual, giving quality professionals the impressions that the Quality Manual was the Quality Management System. But a QMS is far more than that; essentially, it is about people and processes working together to establish policy, set objectives, and then plan how to achieve them. Documented information such as manuals, procedures, templates, or even operational software supports this achievement. A QMS is designed to meet the requirements of customers primarily but also other interested parties such as legal authorities, industry bodies, and shareholders.

    For more information, watch our video 'What is a management System?'.

  • What does an internal auditor do?

    An internal auditor collects evidence of conformity by interviewing personnel, reviewing documented information, and observing process activities. While doing this they may identify nonconformities or flag potential issues.

  • How to get ISO 9001 certification 

    ISO 9001:2015 is an internationally recognised Quality Management System (QMS) Standard organisations use to improve business processes and performance. By following the ISO 9001:2015 framework, organisations can implement, audit, and maintain an effective QMS.

    ISO 9001 certification is suitable for any business, of any size, in any industry. ISO 9001 is the most popular ISO Standard and is often the first management system choice for many organisations.

    Take a look at our ISO 9001 training courses to find out more.

Are you looking for ISO 9001 training for your team?

Whether you’d like us to visit your workplace or teach via Zoom, we can offer training to your team on a date to suit you.

Get in touch
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Delivering auditor training since 1962

We know that choosing a provider for your ISO 9001 quality management training can be difficult, so let us reassure you that you are in capable hands with Batalas

  • Founded over 60 years ago with a wealth of experience
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The trainer’s experience with ISO 9001 and management system auditing allowed me to understand the small yet critical details that distinguish a competent auditor. Much respect and appreciation!

Hashim Alyamani

ISO 9001 Internal Auditor

I really enjoyed the training course. The trainer was great, has made me understand the purpose of this standard.

Maricica Sleapca

Matisa (UK) Ltd.
ISO 9001 Foundation

Really enjoyed the course. Excellent venue (Birmingham), great facilities, ideal location. Tutor was brilliant, really knowledgeable on the subject, and kept the “pace” of the lessons at just the right tempo. I would highly recommend this course.

Paul Dolan

EJ Bowman (Birmingham) Ltd.
ISO 9001 Lead Auditor

The training was really good . Dennis is really a good trainer. Venue was good . Overall satisfied!

Vrushali Shirode

Svas Quality
ISO 9001 Lead Auditor

I have attended many courses and would say this is one of the best courses I have participated within over the last two years. In fact I was disappointed when the course ended !! This will lead me to undertake more courses with Batalas definitely, great job.

Martyn Jones

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ISO 9001 Foundation

Well organised, very goor teacher.

Lasse Jaakkola

ISO 9001 Lead Auditor

I learned more than i expected. Knowledgeable trainers – Great stories related to Auditing – the little things.

Tobias Thorpe

BAE Systems Maritime Limited
ISO 9001 Lead Auditor

The Trainer was fantastic, great sense of humour, kept the course light-hearted which given the content is a job well done. Entertained and enlightened whilst still delivering a fantastic learning experience. Hold on to him!

Aaron Johnson

Specialised Engineering Products Ltd.
ISO 9001 Internal Auditor

Given that the ISO 9001:2015 standard could be construed as fairly ‘dry’ content, the tutor imbued it with so much fun and enthusiasm that the week just flew by. Thank you!

William Gee

ISO 9001 Lead Auditor

Some of our happy customers

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The trainer was absolutely superb. His knowledge and experience is fantastic and he is a very personable and likeable trainer. 10/10.

Rick Brodie DS Smith ISO 9001 Foundation

Considering e-Learning is my LESS favourite go to training way I was presently surprised, this was mainly due to the way the instructor delivered the sessions, the instructional technic tried to simulate that you were learning in a conference room by using projectors, flip charts etc.

John Dymond Pario Limited ISO 9001 Foundation

High quality delivery, materials , I would recommend to staff that are involved with ISO 9001 standards or auditing. Very organised course, including the communication prior to the course, log in information and emails – very appreciated – thank you for a wonderful experience.

Ancuta Neacsu University Hospital Southampton NHS Trust ISO 9001 Internal Auditor

The trainer was an extremely experienced auditor, interesting and easy going. Batalas training is approved by my organisation and a number of my colleagues had completed the same training.

Dave Holmes MOD ISO 9001 Internal Auditor

The whole training is so lively, educating and knowledge impacting from the beginning (introduction) of the course to the end. The relevance of the course cannot be over-emphasized. The course has really enhanced my auditing knowledge.

Adebiyi Oludele Emmanuel University College Hospital, Ibadan-Nigeria ISO 9001 Lead Auditor

Trainer was good. He knew his stuff inside out and was able to respond very effectively giving praise and acknowledgement when needed, and encouraged exploration so that we came up with the correct answers when we were not quite there.

Levon Stephan DEFRA ISO 9001 Lead Auditor

I have attended many courses and would say this is one of the best courses I have participated within over the last two years. In fact I was disappointed when the course ended !! This will lead me to undertake more courses with Batalas definitely, great job.

Martyn Jones Best Price Scaffolding ISO 9001 Foundation

I enjoyed your process driven approach – it was obvious that you were following a tested recipe for arranging training courses, so I had confidence it was going to happen on schedule with minimal stress on my part.

Jolyon Tidmarsh Keit Spectrometers ISO 9001 Internal Auditor

I learned more than i expected. Knowledgeable trainers – Great stories related to Auditing – the little things.

Tobias Thorpe BAE Systems Maritime Limited ISO 9001 Lead Auditor

Very well delivered course with appropriate examples and involvement

Thomas Gibbs ISO 9001 Internal Auditor

A very informative course ran by a very knowledgeable trainer who put myself and others at ease, creating a nice environment to learn.

Ryan Kelly  Innovative Technology Limited ISO 9001 Internal Auditor

The trainer was knowledgeable and experienced.

Ajit Joshan ISO 9001 Lead Auditor

Very interesting course, well-structured and presented well. Very, very good trainer! The trainer kept the course moving along with enthusiasm and wit. I believe virtual training may be the way forward for training courses such as this.

Craig Lamont Evergreen Garden Care Ltd. ISO 9001 Internal Auditor

A very well put together training course, really enjoyed it. The tutor was so knowledgeable, 10 out of 10 for his training knowledge

Craig Gornall CSG Compliance Management Ltd ISO 9001 Lead Auditor

I would rate the tutor 5 out of 5

Diane Riddin ISO 9001 Foundation

The course content was very well presented and the tutor delivered the course extremely well. I was sceptical before starting the course as to how well it would work as a virtual course, but was pleasantly surprised at how good it was.

Scott Arnold Nusteel Structures Ltd. ISO 9001 Internal Auditor

The tutor made the whole course very engaging. Evidently a very experienced trainer, with a genuine interest in area of auditing, who very successfully kept the group motivated, fully engaged and on schedule. Would highly recommend Batalas.

Adrian Gaunt ISO 9001 Lead Auditor

He was a very helpful, experienced and skilled trainer. His experience and real-life examples helped us to understand the QMS standard in a much more comprehensive way.

Karan Ajitkumar Shah Wartsila ISO 9001 Lead Auditor

The course was really informative and the trainer was great with his delivery of the course. I feel my objectives of the course were fulfilled and i will definitely be doing another Batalas course in the future.

Jessica Grummitt Applied Satelite Technology Limited ISO 9001 Foundation

Loved his experience and knowledge and the real-life situations he could bring to the course to explain things

Tracy-Lee Nieuwenhuyzen ISO 9001 Internal Auditor

Really enjoyed the course. Excellent venue (Birmingham), great facilities, ideal location. Tutor was brilliant, really knowledgeable on the subject, and kept the “pace” of the lessons at just the right tempo. I would highly recommend this course.

Paul Dolan EJ Bowman (Birmingham) Ltd. ISO 9001 Lead Auditor

An excellent trainer. He has outstanding teaching skills . Open minded as well as excellent listener.

Mayuri Patil ISO 9001 Internal Auditor

The trainer's experience with ISO 9001 and management system auditing allowed me to understand the small yet critical details that distinguish a competent auditor. Much respect and appreciation!

Hashim Alyamani ISO 9001 Internal Auditor

5 Star all round! I looked at a number of training providers before settling on Batalas. The quality of service they offered at all stages fully met my expectations and at an extremely competitive price for an IRCA-approved course.

R N DAVIS CRFCA ISO 9001 Lead Auditor

Participants were kept involved throughout.

Matthew Healy Voith ISO 9001 Internal Auditor

Good course content, very well delivered by a good tutor. He was obviously very experienced which helped greatly when trying to put aspects of the course and the ISO standard into a real world context. He kept the course relaxed, but focused and at a sensible pace.

Craig Gifford-Browne ISO 9001 Lead Auditor

It was my first time doing an online training course, and I thought it was great. I felt really engaged throughout and there was a great mix of activities and tutoring. There was a good atmosphere in the course.

Josh Murray Gurit (UK) Ltd ISO 9001 Internal Auditor

The teacher was very friendly, interactive and delivered the material in a well-structured manner also provided a ton of support and is very supportive himself.

Shalen Munsami ISO 9001 Internal Auditor

I would definitely attend another course with Batalas

Samantha Edwards-Labelle ISO 9001 Foundation

Very informative, and liked the way the tutor sections provided guidance and understanding. Very easy to navigate through the course, with tabs and menu bar available at all times. One of the best E-Learning course I have taken/used and would definitely recommend to others.

Mark Wignall Walsingham Support ISO 9001 Foundation

Enjoyed both the foundation course and lead auditor course and felt the foundation course was good way of focusing the mind on what was to come. The role plays were very realistic and an excellent way of resetting my auditing practices.

Keith ISO 9001 Lead Auditor

The pre-course questions are an excellent source to encourage attendee’s to do some research. On a personal note I felt I would have settled into the course sooner had I already had a copy of the standards so I would suggest to encourage purchasing/reading through the standard.

Sharon Northampton ISO 9001 Foundation

Given that the ISO 9001:2015 standard could be construed as fairly 'dry' content, the tutor imbued it with so much fun and enthusiasm that the week just flew by. Thank you!

William Gee ISO 9001 Lead Auditor

Well organised, very goor teacher.

Lasse Jaakkola ISO 9001 Lead Auditor

I would definitely book a Batalas course again.

Alex Dixon Diamond Precision Engineering ISO 9001 Foundation

This was the best course I have been on so far. I felt I learned a lot of different things I could bring back to my organisation and also I am much more familiar with the standard. Batalas will definitely be my first choice. Thank you for everything!

Andrea Burgess Team Prevent ISO 9001 Lead Auditor

The Trainer was brilliant, answered all our questions with ease, confidence and used a language that simplified the subject material. The course was informative and the Trainer was highly knowledgeable.

Teresa Crawley Esprit Electronics Ltd. ISO 9001 Internal Auditor

I felt the online pre-course work was very useful before attending the course. It gave me a basic understanding of the subject (which I had none) and this greatly helped with the discussions on the training.

Graeme Campbell ISO 9001 Foundation

Trainer was very knowledgeable, engaging, accommodating with changes and most of all – made it interactive and fun. I have attended other Batalas courses in other venues and cannot fault them. I always benefit from these courses, coming away with a wealth of knowledge.

Zoe Dennis Wartsila UK Ltd. ISO 9001 Lead Auditor

Resources to make your studies go further

To support your learning, we’ve created a range of ISO 9001 FAQs, blogs, videos, and more…
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Training Courses

View all ISO 9001 Courses

ISO 9001:2015 Foundation QMS

CQI | IRCA

An entry-level course which teaches an understanding of ISO 9001 QMS.

ISO 9001:2015 Internal Auditor QMS

CQI | IRCA

Discover how to conduct, report and follow up on an internal audit.

ISO 9001:2015 Lead Auditor

CQI | IRCA

Gain the knowledge and skills to manage internal, third-party, and supplier audits.

View all AS 9100 Courses

AS9100:2016 Rev D Introduction

A short online course that provides a basic overview of AS9100:2016 Rev D.

AS9100:2016 Rev D Foundation

CQI | IRCA

Discover the requirements of AS9100 and a Management System.

AS9100:2016 Rev D Internal Auditor

CQI | IRCA

Understand auditor responsibilities and how to conduct an internal audit.

AS9100:2016 Rev D Lead Auditor

CQI | IRCA

For new or existing auditors who wish to conduct internal, external and supplier audits.

View all ISO 13485 Courses

MD-QMS ISO 13485:2016 Foundation

CQI | IRCA

Achieve an understanding of ISO 13485 and a Management System.

MD-QMS ISO 13485:2016 Internal Auditor

CQI | IRCA

Gain the knowledge and skills to conduct internal audits of a management system.

ISO 13485:2016 Lead Auditor

CQI | IRCA

Learn how to lead audits within an organisation or for third parties and suppliers.

View all ISO 27001 Courses

ISO/IEC 27001:2022 Foundation

CQI | IRCA

Perfect for new auditors wanting to learn about ISO 27001 ISMS.

ISO/IEC 27001:2022 Internal Auditor

CQI | IRCA

Conduct internal audits of an Information Security Management System.

ISO/IEC 27001:2022 Lead Auditor

CQI | IRCA

Learn how to manage internal audits, plus third parties and suppliers.

ISO/IEC 27001:2022 Auditor Conversion

CQI | IRCA

Designed for existing lead auditors who want to audit against ISO 27001 ISMS.

View all ISO 14001 Courses

ISO 14001:2015 Foundation

CQI | IRCA

Gain knowledge of an Environmental Management System.

ISO 14001:2015 Internal Auditor

CQI | IRCA

Learn how to carry out an internal audit against ISO 14001.

ISO 14001:2015 Auditor Conversion

CQI | IRCA

Perfect for existing lead auditors who want to learn ISO 14001 to expand their knowledge.

View all ISO 45001 Courses

ISO 45001:2018 Introduction

Gain a basic understanding of ISO 45001 with this short online course.

ISO 45001:2018 Foundation

CQI | IRCA

Beginners course that teaches the requirements of ISO 45001 OHSAS.

ISO 45001:2018 Auditor Conversion

CQI | IRCA

For current lead auditors who wish to increase their knowledge by learning ISO 45001.

View all IMS Training Courses

Integrated Management System (IMS) Internal Auditor

Learn how to conduct an internal audit of your integrated management system.

View all GDPR Training Courses

GDPR Introduction

An interactive 1hr online course that teaches an overview of the GDPR.

GDPR Team Overview

GDPR training for your team at your workplace.

View all Auditor Workshops

ISO 9001:2015 Management Overview

Understand the new responsibilities placed on managers in ISO 9001:2015.

Supplier Auditor Course

Learn how to conduct audits of new and existing suppliers effectively.

ISO 9001:2015 Risk-Based Thinking

Improve your knowledge and skills for effective risk-based thinking.

Audit Skills Workshop

Bring your team together with a fun and energetic team-building session.

View all Learning Styles

Classroom Training

Virtual Training

Online Training

Public Training

In-House Training

View all Courses

Return

Audit Support

We have a wealth of experience working with ISO management systems and can assist auditors who require support.

ISO Management System Assessment 
A review of an outdated or overcomplicated ISO management system
Audit Mentoring
Live audit observation and recommendations for any improvements
Gap Analysis
Identify potential gaps in the effectiveness of a management system
View all Audit Support

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