Which of the following does not have to be promoted by top management?
Opportunity-based thinking
Efficiency
Quality culture and ethical behaviour
Risk-based thinking
Question 2 of 14
"Understanding the organisation and its context needs to be available as documented information" - is this statement true or false?
True
False
Question 3 of 14
Some terms and definitions are included within ISO 9001:2026, and there are additional terms and definitions located in other documented information which are also relevant to ISO 9001:2026. Where would these be?
Wikipedia
ISO 9001:2026
ISO 9004:2018
All of the above
Question 4 of 14
Which of these statements is NOT true about what must be considered in the planning of changes?
How the effectiveness of the changes will be monitored
How the effectiveness of the changes will be evaluated
How the changes will be communicated to customers
How the results of the changes will be reviewed
Question 5 of 14
"The scope shall be available as documented information." Is this statement 'true' or 'false'?
True
False
Question 6 of 14
The Standard provides a number of examples of improvement. Which of the following is NOT listed as an example of improvement?
Greater efficiency to improve profit margins
Breakthrough change, innovation, and re-organization
Correcting
Corrective action
Question 7 of 14
"Documented information shall be available to the extent necessary, as evidence that the processes are being carried out as planned." - is this statement true or false?
True
False
Question 8 of 14
Which of the following requirement types may be applicable for an organisation to meet under the Standard?
Regulatory
Customer
Statutory
All the above
Question 9 of 14
Which of the following statements is correct?
The standard applies to all organisations but not to sole traders
The standard applies to all organisations except government agencies
The standard applies to all organisations except public educational establishments
None of the above
Question 10 of 14
"Combination of internal and external issues that can have an effect on an organization’s approach to specifying and achieving its objectives" is defined as
Environment of the organisation
Context of the organisation
External provider
Development of a Quality culture
Question 11 of 14
What must be considered when determining the scope of the management system, according to ISO 9001:2015?
Requirements of the relevant interested parties
Internal and external issues
Products and services of the organisation
All of the above
Question 12 of 14
Which of the following statements is correct regarding the requirements in the standard?
The phrases "quality culture" and "ethical behaviour" must be included in the quality policy
When an item of measuring equipment is found to be faulty, organisations must check whether any previous measurements were affected.
External providers must be audited by the organisation if not certificated
All the requirements of ISO 9001:2026 must be applied without exceptions
Question 13 of 14
"Action to eliminate the cause of a nonconformity and to prevent recurrence" is called
Nonconformity
Preventive action
Corrective action
Correction
Question 14 of 14
The needs and expectations of interested parties shall be available as documented information. - is this statement true or false?
