We are very passionate about delivering first class professional training courses, and work very hard to achieve this. We ask each and every delegate that attends one of our courses for their feedback to ensure that we are doing things well, and to identify any areas for improvement. Below is a small selection of recent feedback.

Course was enjoyable. More challenging than most online courses but understandable. Really need to focus on the lessons to be able to pass which I thought was a good thing.
Olufemi Aiyenuro, Institute of Safety and Health Advisors, ISO 9001 Foundation Online, July 2019
Worth the experience of travelling from India to Manchester. Fortunate to get a tutor like Dave. Thank you very much for opening new dimension in professional life.
Swapna Gawkar, ISO 9001 Lead Auditor, March 2019
Sarah on the Training team was so helpful and lovely to speak to. This was the best course I have been on so far.  I felt I learned a lot of different things I could bring back to my organisation and also I am much more familiar with the standard. Dave was so easy to listen to and made the course really interesting. I enjoyed the group exercises and also feel I am more confident with Non Conformities.  Whatever the outcome, I feel I have taken away so much from this course and I would love to go on another in the future. Batalas will definitely be my first choice. Thank you for everything!
Andrea Burgess, Data Protection & Compliance Officer, Team Prevent, ISO 9001 Lead Auditor, March 2019
The tutor was superb – and patient with our group! His detailed knowledge and simple explanations greatly assisted in assuring we were capable of applying the standards to our business.
Brad Manning, Power Testing Ltd, ISO 9001 Foundation and Internal Auditor, March 2019
David was an excellent trainer who was able to apply the material to our business in a very effective & constructive way!
Andrew Hood, Applied Satellite Technology Ltd., ISO 9001 Internal Auditor, February 2019
It is a long time since I last attended a training course and thoroughly enjoyed the 2 days. Thanks to David our tutor for a very engaging, well presented course.
Victoria McMahon, Project Coordinator, DSM Group, ISO 9001 Internal Auditor, February 2019
I really enjoyed the course and the trainer helped in making the training productive and interactive. I have learnt a lot from the course and will definitely recommend Batalas in the future. A last little thank you to our trainer, who was great!
Jessica Grummitt, Applied Satellite Technology Ltd., ISO 9001 Internal Auditor, February 2019
David was friendly and helpful as well as very knowledgeable about the subject, one of the best courses I have attended with a good balance of course work to role play and exercises.
Paul Gayne, Senior QC Co-ordinator, Fulkrum Technical Resource, ISO 9001 Internal Auditor, January 2019
Dennis was a great course leader and made the learning feel natural and enjoyable. 10/10.
Mitesh Jitendracumar, ISO 9001 Lead Auditor, January 2019
The instructor, David was superb. He had exactly the right manner for a diverse group of individuals, very knowledgeable and easy to interact with.
Carl Benfield, Director, Refresh Business Ltd., ISO 9001 Lead Auditor, December 2018
Excellent trainer. Made a possibly tedious subject very enjoyable and put in some great acting performances during the role play exercises! Top marks.
Tom Mordue, Head of Manufacturing, M-flow Technologies Ltd., ISO 9001 Internal Auditor, December 2018
The trainer was excellent at engaging everyone into the course and making it relevant. Enjoyed it.
Lorraine Stott, Broadband Digital Services, ISO 9001 Foundation, December 2018
Tutor was very good, he made the team exercises very good & not at all making anyone feel awkward.
Paul Hitchman, Evergreen Garden Care UK Ltd., ISO 9001 Foundation, December 2018
Course tutor was brilliant and his ability to ensure the training was enjoyable as well as informative, was pleased with the material handouts and course structure.
Ashley Smart, Quality Assurance & Configuration Management Engineer, GKN Aerospace Services Limited, ISO 9001 Internal Auditor, November 2018
The course fulfilled the objectives in full and was delivered in an engaging manner by the trainer.
Alistair Davies, Viridor Waste Management Limited, ISO 9001 Internal Auditor, November 2018
A very informative course ran by a very knowledgeable trainer who put myself and others at ease, creating a nice environment to learn, the detail was somewhat intensive and may have been improved by providing the course material early for reference. The course venue and hospitality were above expectations.
Ryan Kelly, Quality Technician, Innovative Technology Limited, ISO 9001 Internal Auditor, October 2018
Our excellent trainer kept us engaged with the topic the whole week. Group size was good, and the participants were a good mix. Everyone was happy to chip in and have a go, which was really useful.
Jane Butler, Butler CPM Ltd, ISO 9001 Lead Auditor, October 2018
I learnt everything I need to start my auditing career. Thanks for the support and I highly recommend your course.
Kaliova Bilo, ISO 9001 Internal Auditor, October 2018
The training tutor was very knowledgeable on the subject. The training course was quite intense due to the nature of the subject, however the tutor kept us engaged by getting us involved with several activities.
Amy Cornelius, ISO 9001 Internal Auditor, October 2018
I really enjoyed the training course. The trainer was great, has made me understand the purpose of this standard.
Maricica Sleapca, HSQE Leader @ Matisa (UK) Ltd., ISO 9001 Foundation, October 2018
The course, material and trainer were fantastic, not only would I recommend Batalas but I would insist that they attend a course run by Robert.
Andy William, Operations Manager, Cliffe Packaging Ltd., ISO 9001 Foundation, October 2018
The course was really informative and the trainer was great with his delivery of the course. I feel my objectives of the course were fulfilled and i will definitely be doing another Batalas course in the future. I would like to also say how thorough and detailed the staff are who helped me book the course, all very helpful and everything was organised for me.
Jessica Grummitt, Applied Satelite Technology Limited, ISO 9001 Foundation, October 2018
“The course tutor was incredibly engaging and informative, he kept everyone involved and interested throughout as well as being a gentleman
Craig Self, TSL Projects Ltd, ISO 9001 Foundation, November 2017
I thought the course tutor was exceptional. He really made the course come to life, particularly his role play in the simulated audits
David Lince, Burgess Consulting Ltd, ISO 9001 Internal Auditor, November 2017
The training was really good . Dennis is really a good trainer. Venue was good . Overall satisfied!
Vrushali Shirode,Svas Quality, ISO 9001 Lead Auditor, November 2017
The training was really good . Dennis is really a good trainer. Venue was good . Overall satisfied!
Vrushali Shirode,Svas Quality, ISO 9001 Lead Auditor, November 2017
Very good interactive training course, I found it extremely beneficial to have the ‘role play’ parts of the course. David was very approachable, happy to help and encouraging. Great course
Leanne Pitts, Fred Olsen, ISO 9001 Internal Auditor, November 2017
I didn’t feel at any point there was anything that needed to be improved
Andrew Flux, Ultramag Inspection Services, ISO 9001 Internal Auditor, November 2017
Really enjoyed the course. Excellent venue (Birmingham), great facilities, ideal location. Tutor was brilliant, really knowledgeable on the subject, and kept the “pace” of the lessons at just the right tempo. I would highly recommend this course for all Quality personnel who have to carry out 1st and 2nd party audits
Paul Dolan, EJ Bowman (Birmingham) Ltd, ISO 9001 Lead Auditor, October 2017
Tutor was great! Very informative and helpful. I think the group activities really helped
Rebecca Johnson, Liz Earle Beauty Company Ltd, ISO 9001 Internal Auditor, September 2017
I would like to sing the praises of Dave our trainer, enganging, supportive and a hell of a character actor. Would recommend the course and him as a trainer to anyone interested
David Atkinson, Sky - Sky News, ISO 9001 Internal Auditor, September 2017
“David was a great trainer who made the topic fresh and interesting throughout the whole day. The whole team who attended the training really enjoyed the day and got all the information we needed from it
Clare Sanders, Inspectorate International, ISO 9001 Foundation, July 2017
“I really liked the interactive aspect of the course, definitely not death by power point. I was plesently surprised with how much I enjoyed the course
Donna Horsley, Inspectorate International, ISO 9001 Foundation, July 2017
“Very informative, relaxed atmosphere, interactive & felt able to ask any questions we had. Feel much more comfortable with ISO 9001:2015 now!
Laura Hood, Inspectorate International, ISO 9001 Foundation, July 2017
“Really knowledgeable trainer. Put everyone at ease. No improvements necessary
Jackie Phillips, City Health Care Partnership CIC, ISO 9001 Foundation, June 2017
“The trainer was really good, explained things again and in more detail if we were unsure of anything. It is a lot to take in and understand but is very useful for the team/company
Janie Nelson,City Health Care Partnership CIC, ISO 9001 Foundation, June 2017
Really enjoyed the training and felt all aspects were very relevant and well explained. Particularly enjoyed the fact that there was a lot of interaction on the training
Maria Thornton, City Health Care Partnership CIC, ISO 9001 Internal Auditor, June 2017
The tutor David was amazing! Really explained things well and got us all involved. I usually get tired during training courses as there is so much listening but this was a lot of activities which made it more fun and a good challenge. Really enjoyed it and could not of asked for a better tutor, thanks David!
Janie Nelson,City Health Care Partnership CIC, ISO 9001 Internal Auditor, June 2017
David made the whole course very engaging. Evidently a very experienced trainer, with a genuine interest in area of auditing, who very successfully kept the group motivated, fully engaged and on schedule. Would highly recommend Batalas to anyone looking to take a course in auditing
Adrian Gaunt, ISO 9001 Lead Auditor, June 2017
I never provide scores as high as these for training courses. I thoroughly enjoyed the course which was in the main down to the presenter who was excellent. Many thanks
Tristan Kelly CMIOSH, Access Safety Solutions Limited, QMS Internal Auditor, September 2016
The course was made very interesting by the enthusiasm and experience of the Tutor Steve
George Waters, Vear Building Services, ISO 9001 Foundation, September 2016
David couldn’t have been a more effective trainer. He was patient, a clear communicator and made all delegates feel relaxed and happy to contribute
Kristel Pitcher, URS Certification, QMS Lead Auditor, September 2016
Very informative and friendly, nicely paced. the pre-course videos and information sheet was invaluable as an introduction, I would not have got anywhere near the same from the course had I not done that first. I would definitely go on another course
Sandy Dolton, Aalco, QMS Lead Auditor, August 2016
5 Star all round!
I came to the course with reasonable previous experience. However, the is a lot to cover including some evening work and I certainly felt that every session was very useful. Definitely no padding out the time. Our trainer David was excellent – always patient and encouraging and brought valuable insights drawn from his extensive auditing experience. I looked at a number of training providers before settling on Batalas. The quality of service they offered at all stages full met my expectations and at an extremely competitive price for a IRCA approved course
R N DAVIS BSc MEd CQP MCQI, QMS Manager CRFCA, QMS Lead Auditor, August 2016
Many thanks to the trainer, as with most courses the method used and skills of the trainer are paramount, the trainer had these both down to a fine art
Robert Candy, QMS Lead Auditor, August 2016
Enjoyed both the foundation course and lead auditor course and felt the foundation course was good way of focusing the mind on what was to come. The role plays were very realistic and an excellent way of resetting my auditing practices. The mix of professionals and newer quality recruits added to the learning experience
Keith, QA Manager, QMS Lead Auditor, August 2016
“The Trainer Steve was fantastic, great sense of humour, kept the course light hearted which given the content is a job well done. Entertained and enlightened whilst still delivering a fantastic learning experience. Hold on to him!
Aaron Johnson, Specialised Engineering Products Ltd, QMS Internal Auditor, September 2016
Very informative and friendly, nicely paced. The pre-course videos and information sheet was invaluable as an introduction, I would not have got anywhere near the same from the course had I not done that first. I would definitely go on another course
Sandy Dolton, Aalco, QMS Internal Auditor, September 2016
The course was made very interesting by the enthusiasm and experience of the tutor Steve
George Waters, Vear Building Services, QMS Internal Auditor, September 2016
The course flowed well and by the end I felt I had the knowledge and confidence to perform audits at a good level. Credit to David as trainer, he made the course enjoyable but without detracting from the end goal
Craig Sedgwick, Ultra Electronics Nuclear Control Systems, QMS Internal Auditor, September 2016
The course was detailed and gave enough knowledge to be prepared for the internal course. David was an excellent trainer!
Craig Sedgwick, Ultra Electronics Nuclear Control Systems, ISO 9001 Foundation, July 2016
Enjoyed both the foundation course and lead auditor course and felt the foundation course was good way of focusing the mind on what was to come. The role plays were very realistic and an excellent way of resetting my auditing practices. The mix of professionals and newer quality recruits added to the learning experience
Keith QA Manager, ISO 9001 Foundation, July 2016
Our company currently does not have a copy of ISO standard. Therefore, I did not have access to this prior the course. The pre-course questions are an excellent source to encourage attendee’s to do some research. On a personal note I felt I would have settled into the course sooner had I already had a copy of the standards so I would suggest to encourage purchasing/reading through the standard if possible just so you are familar 
Sharon, Northampton, ISO 9001 Foundation, May 2016
I thought the course delivered exactly what I needed. The training was broken up well with exercises where participation was required. This allowed us to learn from each other as well as the Trainer and made the course much more fun. We were all encouraged to join in and share comments and suggestions, and many open discussions took place during the week. I did comment at one point that I had learned so much anyway that I wasn’t bothered about passing the final exam! It was a great course, very informative, excellently led and a very valuable experience
Karen Foley, ISO 9001 Foundation, March 2016
I am so glad I did the foundation it has helped me to understand the 9001 standard better and the trainer was very impressive
Jenny Potter BA (Hons), Marpal Health & Safety, ISO 9001 Foundation, February 2016
Although I appreciate that some employers feel that Foundation courses are not required, this level of course was of great benefit in setting the scene for the courses that follow. I think anyone who is considering training in the ISO standards should attend the foundation level.

The trainer of this course was really good and engaged well with all delegates dealing with any issues, concerns or queries in an appropriate way and keeping all delegates involved throughout the day

Rosalind Davis, Vector AeroSpace, ISO 9001 Foundation, July 2015
The tutor David was fantastic, easy to get on with, easy to speak to, extremely helpful and knowledgeable
Nicola Lumley, Electronic Temperature Instruments Ltd, ISO 9001 Foundation, July 2015
The contact persons at Batalas were very helpful in answering our queries and in the pre-course preparation. The trainer was very engaging and the teaching method was very effective.
Jose Magbanua, Sphere Medical, ISO 13485 Lead Auditor, August 2019
Tutor was brilliant in how he worked the room. Thoroughly enjoyed the course. It was very intense but I was starting at complete novice level. I feel I improved massively by the end of the course.
Anonymous, ISO 13485 Lead Auditor, August 2019
Informative training course.  Trainer was able to engage with the group and break down the various components of the training.
Nisha da Costa, Eyeol UK Ltd., ISO 13485 Internal Auditor, April 2019
The course was highly suited to our needs and the trainer made what would have been otherwise dry material rather interesting.
Christopher Norfolk, Production Manager, UK Implant Ltd., ISO 13485 Internal Auditor, April 2019
We had an excellent trainer, animated, focus and his delivery methods were perfect. I loved the way he made the training so varied, with lots of opportunities to interact. Second to none. Highly recommendable.
Kirsti Parker, Product Quality Manager, Summit Medical Ltd, ISO 13485 Lead Auditor, March 2019
Robert is an excellent tutor. He made the very dry course into interesting and easy to understand training. He left a very positive and lasting impression. Thanks.
Satya Chada, Perspectum Diagnostics, ISO 13485 Internal Auditor, March 2019
I thought the pre course materials were good for prep providing a brief overview without being too time consuming. The structure of the course and the way the information was provided was great, i think we all benefitted a lot from the training. There was a lot of participation encouraged which kept everyone engaged, constant referrals to the ISO which made me feel more familiar with the document and how to use it, and the audit role play was excellent and exactly what we needed to get a bit of experience. The tutor played his role of an auditee really well to give us some experience of handling different situations we might encounter, the discussions and feedback after the audits was very helpful to share ideas as well.
Claire Collins, Yourgene Health, ISO 13485 Internal Auditor, February 2019
Despite not generally enjoying role play activities, the simulated audit was a good way to learn. I enjoyed the trainers commitment to the various characters he was playing, plus the quick reactive thinking to our comments as auditors.
Kelly Bull, Yourgene Health, ISO 13485 Internal Auditor, February 2019

Richard Lloyd

Richard Lloyd from Tecan Switzerland tells us about his experience on the ISO 13485:2016 – Lead Auditor May 2017 (video above)

The trainer was an extremely experienced person and I learnt a great deal through free discussions we had
Dr Iden Shams, Intervene Group Ltd, ISO 13485 Lead Auditor, July 2016
A very knowledgeable trainer who made a difficult subject fun and absorbable
Arjun Singh, Mi3 (Medical Intelligence) Limited, ISO 13485 Lead Auditor, July 2016
Dennis was really good. He made all the terminology clear by giving various examples in different stages.
Blazy Fernandes, All Metal Services, AS9100 Internal Auditor, September 2018
I would like to make a very positive comment on the Instructor Robert. As we know, regulations and standards can be at times a somewhat ‘dry’ subject matter. However Roberts facilitating skills and methods made the course interesting and very well structured. Robert managed to keep the whole class engaged throughout the day. An excellent Instructor, Thank you.
Keith Moseley, AS9100 Foundation, January 2018

Michael Mulqueen from Method B Ltd tells us about this experience on the AS 9100D – Lead Auditor May 2017

Michael Mulqueen

Stephen James from Rockford Components tells us about this experience on the AS 9100D – Lead Auditor May 2017

Stephen James

The Course was excellent. We had a wide range of personnel in the room with a significant difference in understanding of the subject. When we left, everybody had learned something which was fantastic. The experienced auditors and the novices all gained by the experience. Also the manner in which the course was delivered was great, not ‘death by powerpoint’, really useful examples, exercises, discussion and probing to make people think.

Mark Craze, QA Director Cobham, AS 9100 Internal Auditor, July 2015
Steve was a superb trainer, a wealth of knowledge and great interpersonal skills. The course content was very good, and helped to clarify the requirements of the standard and focus on the most important elements.
Oli Frost, Primasil Silicones Ltd, TS 16949 Internal Auditor, July 2015
I found the trainer, Steve to be extremely knowledgeable. His presentation methods suited the audience perfectly.
Lee Davies, Primasil Silicones Ltd, TS 16949 Internal Auditor, July 2015
The trainer was excellent! He was very good at being hands on rather than reading from a script,; very knowledgeable about the standards and auditing! Overall, I thoroughly enjoyed the course – it was great a course, I learnt loads!
Jane Hartley, Can Geotechnical Ltd, Integrated Management Systems Internal Auditor, July 2015
Excellent course – Exactly what I needed. Methodical, clear and very helpful. Pre course work very useful, prepares you well for the day.
Jo Mitchell, Head of Business Development, NHS Mid and South Essex University Hospitals Group, ISO 45001 Foundation, August 2019
Pre-course work really helped me understand the standard a lot more prior to the course. The trainer was great, course very informative and gained a lot of knowledge and understanding from this course.
Angel Shires, Assurance and Compliance Officer, NHS Mid and South Essex University Hospitals Group, ISO 45001 Foundation, August 2019
Our trainer was very informative and explained everything in a way that was easy to digest and understand. excellent trainer and delivery.
Jack Isbell, Building and Plumbing Supervisor, NHS Mid and South Essex University Hospitals Group, ISO 45001 Foundation, August 2019
A very good but intense course. Very well presented.  The Trainer was brilliant and is a credit to your company.
Nigel Cloke, ISO 27001 Lead Auditor, September 2019
The trainer was excellent throughout.
Will Richardson, ISO 27001 Lead Auditor, September 2019
Excellent course and location. Great blend of videos and written exercises.
Anonymous Bristol delegate, ISO 27001 Lead Auditor, September 2019
Our trainer was really knowledgeable and engaging. There was a lot of material to get through but he kept it interesting. Just the right amount of participation to allow us to practice what we learnt. Thanks!
Dawn Swift, Perspectum-Diagnostics, ISO 27001 Internal Auditor, April 2019
The instructor was very good and really knew his stuff. I was expecting the course to be quite dull (due to content, ISO Standards) but the instructor added some realism and anecdotes from real life auditing he had carried out which enhanced the day and the course. I would look forward to another course with the same instructor.
M J Fallon, RPS Consulting Services Limited, ISO 27001 Foundation, August 2018