Client Testimonials

We are very passionate about delivering first class professional training courses, and work very hard to achieve this. We ask each and every delegate that attends one of our courses for their feedback to ensure that we are doing things well, and to identify any areas for improvement. Below is a small selection of recent feedback.

“The course tutor was incredibly engaging and informative, he kept everyone involved and interested throughout as well as being a gentleman
Craig Self, TSL Projects Ltd, ISO 9001 Foundation, November 2017
I thought the course tutor was exceptional. He really made the course come to life, particularly his role play in the simulated audits
David Lince, Burgess Consulting Ltd, ISO 9001 Internal Auditor, November 2017
The training was really good . Dennis is really a good trainer. Venue was good . Overall satisfied!
Vrushali Shirode,Svas Quality, ISO 9001 Lead Auditor, November 2017
The training was really good . Dennis is really a good trainer. Venue was good . Overall satisfied!
Vrushali Shirode,Svas Quality, ISO 9001 Lead Auditor, November 2017
Very good interactive training course, I found it extremely beneficial to have the ‘role play’ parts of the course. David was very approachable, happy to help and encouraging. Great course
Leanne Pitts, Fred Olsen, ISO 9001 Internal Auditor, November 2017
I didn’t feel at any point there was anything that needed to be improved
Andrew Flux, Ultramag Inspection Services, ISO 9001 Internal Auditor, November 2017
Really enjoyed the course. Excellent venue (Birmingham), great facilities, ideal location. Tutor was brilliant, really knowledgeable on the subject, and kept the “pace” of the lessons at just the right tempo. I would highly recommend this course for all Quality personnel who have to carry out 1st and 2nd party audits
Paul Dolan, EJ Bowman (Birmingham) Ltd, ISO 9001 Lead Auditor, October 2017
Tutor was great! Very informative and helpful. I think the group activities really helped
Rebecca Johnson, Liz Earle Beauty Company Ltd, ISO 9001 Internal Auditor, September 2017
I would like to sing the praises of Dave our trainer, enganging, supportive and a hell of a character actor. Would recommend the course and him as a trainer to anyone interested
David Atkinson, Sky - Sky News, ISO 9001 Internal Auditor, September 2017
“David was a great trainer who made the topic fresh and interesting throughout the whole day. The whole team who attended the training really enjoyed the day and got all the information we needed from it
Clare Sanders, Inspectorate International, ISO 9001 Foundation, July 2017
“I really liked the interactive aspect of the course, definitely not death by power point. I was plesently surprised with how much I enjoyed the course
Donna Horsley, Inspectorate International, ISO 9001 Foundation, July 2017
“Very informative, relaxed atmosphere, interactive & felt able to ask any questions we had. Feel much more comfortable with ISO 9001:2015 now!
Laura Hood, Inspectorate International, ISO 9001 Foundation, July 2017
“Really knowledgeable trainer. Put everyone at ease. No improvements necessary
Jackie Phillips, City Health Care Partnership CIC, ISO 9001 Foundation, June 2017
“The trainer was really good, explained things again and in more detail if we were unsure of anything. It is a lot to take in and understand but is very useful for the team/company
Janie Nelson,City Health Care Partnership CIC, ISO 9001 Foundation, June 2017
Really enjoyed the training and felt all aspects were very relevant and well explained. Particularly enjoyed the fact that there was a lot of interaction on the training
Maria Thornton, City Health Care Partnership CIC, ISO 9001 Internal Auditor, June 2017
The tutor David was amazing! Really explained things well and got us all involved. I usually get tired during training courses as there is so much listening but this was a lot of activities which made it more fun and a good challenge. Really enjoyed it and could not of asked for a better tutor, thanks David!
Janie Nelson,City Health Care Partnership CIC, ISO 9001 Internal Auditor, June 2017
David made the whole course very engaging. Evidently a very experienced trainer, with a genuine interest in area of auditing, who very successfully kept the group motivated, fully engaged and on schedule. Would highly recommend Batalas to anyone looking to take a course in auditing
Adrian Gaunt, ISO 9001 Lead Auditor, June 2017
I never provide scores as high as these for training courses. I thoroughly enjoyed the course which was in the main down to the presenter who was excellent. Many thanks
Tristan Kelly CMIOSH, Access Safety Solutions Limited, QMS Internal Auditor, September 2016
The course was made very interesting by the enthusiasm and experience of the Tutor Steve
George Waters, Vear Building Services, ISO 9001 Foundation, September 2016
David couldn’t have been a more effective trainer. He was patient, a clear communicator and made all delegates feel relaxed and happy to contribute
Kristel Pitcher, URS Certification, QMS Lead Auditor, September 2016
Very informative and friendly, nicely paced. the pre-course videos and information sheet was invaluable as an introduction, I would not have got anywhere near the same from the course had I not done that first. I would definitely go on another course
Sandy Dolton, Aalco, QMS Lead Auditor, August 2016
5 Star all round!
I came to the course with reasonable previous experience. However, the is a lot to cover including some evening work and I certainly felt that every session was very useful. Definitely no padding out the time. Our trainer David was excellent – always patient and encouraging and brought valuable insights drawn from his extensive auditing experience. I looked at a number of training providers before settling on Batalas. The quality of service they offered at all stages full met my expectations and at an extremely competitive price for a IRCA approved course
R N DAVIS BSc MEd CQP MCQI, QMS Manager CRFCA, QMS Lead Auditor, August 2016
Many thanks to the trainer, as with most courses the method used and skills of the trainer are paramount, the trainer had these both down to a fine art
Robert Candy, QMS Lead Auditor, August 2016
Enjoyed both the foundation course and lead auditor course and felt the foundation course was good way of focusing the mind on what was to come. The role plays were very realistic and an excellent way of resetting my auditing practices. The mix of professionals and newer quality recruits added to the learning experience
Keith, QA Manager, QMS Lead Auditor, August 2016
“The Trainer Steve was fantastic, great sense of humour, kept the course light hearted which given the content is a job well done. Entertained and enlightened whilst still delivering a fantastic learning experience. Hold on to him!
Aaron Johnson, Specialised Engineering Products Ltd, QMS Internal Auditor, September 2016
Very informative and friendly, nicely paced. The pre-course videos and information sheet was invaluable as an introduction, I would not have got anywhere near the same from the course had I not done that first. I would definitely go on another course
Sandy Dolton, Aalco, QMS Internal Auditor, September 2016
The course was made very interesting by the enthusiasm and experience of the tutor Steve
George Waters, Vear Building Services, QMS Internal Auditor, September 2016
The course flowed well and by the end I felt I had the knowledge and confidence to perform audits at a good level. Credit to David as trainer, he made the course enjoyable but without detracting from the end goal
Craig Sedgwick, Ultra Electronics Nuclear Control Systems, QMS Internal Auditor, September 2016
The course was detailed and gave enough knowledge to be prepared for the internal course. David was an excellent trainer!
Craig Sedgwick, Ultra Electronics Nuclear Control Systems, ISO 9001 Foundation, July 2016
Enjoyed both the foundation course and lead auditor course and felt the foundation course was good way of focusing the mind on what was to come. The role plays were very realistic and an excellent way of resetting my auditing practices. The mix of professionals and newer quality recruits added to the learning experience
Keith QA Manager, ISO 9001 Foundation, July 2016
Our company currently does not have a copy of ISO standard. Therefore, I did not have access to this prior the course. The pre-course questions are an excellent source to encourage attendee’s to do some research. On a personal note I felt I would have settled into the course sooner had I already had a copy of the standards so I would suggest to encourage purchasing/reading through the standard if possible just so you are familar 
Sharon, Northampton, ISO 9001 Foundation, May 2016
I thought the course delivered exactly what I needed. The training was broken up well with exercises where participation was required. This allowed us to learn from each other as well as the Trainer and made the course much more fun. We were all encouraged to join in and share comments and suggestions, and many open discussions took place during the week. I did comment at one point that I had learned so much anyway that I wasn’t bothered about passing the final exam! It was a great course, very informative, excellently led and a very valuable experience
Karen Foley, ISO 9001 Foundation, March 2016
I am so glad I did the foundation it has helped me to understand the 9001 standard better and the trainer was very impressive
Jenny Potter BA (Hons), Marpal Health & Safety, ISO 9001 Foundation, February 2016
Although I appreciate that some employers feel that Foundation courses are not required, this level of course was of great benefit in setting the scene for the courses that follow. I think anyone who is considering training in the ISO standards should attend the foundation level.

The trainer of this course was really good and engaged well with all delegates dealing with any issues, concerns or queries in an appropriate way and keeping all delegates involved throughout the day

Rosalind Davis, Vector AeroSpace, ISO 9001 Foundation, July 2015
The tutor David was fantastic, easy to get on with, easy to speak to, extremely helpful and knowledgeable
Nicola Lumley, Electronic Temperature Instruments Ltd, ISO 9001 Foundation, July 2015

Richard Lloyd from Tecan Switzerland tells us about this experience on the ISO 13485:2016 – Lead Auditor May 2017

Richard Lloyd

The trainer was an extremely experienced person and I learnt a great deal through free discussions we had
Dr Iden Shams, Intervene Group Ltd, ISO 13485 Lead Auditor, July 2016
A very knowledgeable trainer who made a difficult subject fun and absorbable
Arjun Singh, Mi3 (Medical Intelligence) Limited, ISO 13485 Lead Auditor, July 2016

Michael Mulqueen from Method B Ltd tells us about this experience on the AS 9100D – Lead Auditor May 2017

Michael Mulqueen

Stephen James from Rockford Components tells us about this experience on the AS 9100D – Lead Auditor May 2017

Stephen James

The Course was excellent. We had a wide range of personnel in the room with a significant difference in understanding of the subject. When we left, everybody had learned something which was fantastic. The experienced auditors and the novices all gained by the experience. Also the manner in which the course was delivered was great, not ‘death by powerpoint’, really useful examples, exercises, discussion and probing to make people think.

Mark Craze, QA Director Cobham, AS 9100 Internal Auditor, July 2015
Steve was a superb trainer, a wealth of knowledge and great interpersonal skills. The course content was very good, and helped to clarify the requirements of the standard and focus on the most important elements.
Oli Frost, Primasil Silicones Ltd, TS 16949 Internal Auditor, July 2015
I found the trainer, Steve to be extremely knowledgeable. His presentation methods suited the audience perfectly.
Lee Davies, Primasil Silicones Ltd, TS 16949 Internal Auditor, July 2015
The trainer was excellent! He was very good at being hands on rather than reading from a script,; very knowledgeable about the standards and auditing! Overall, I thoroughly enjoyed the course – it was great a course, I learnt loads!
Jane Hartley, Can Geotechnical Ltd, Integrated Management Systems Internal Auditor, July 2015

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