The approval body of this course CQI IRCA, require that all delegates attending this course have the following prior knowledge:
- The Plan, Do, Check, Act (PDCA) cycle
- The relationship between quality management and customer satisfaction
- Commonly used quality management terms and definitions
- The 7 Quality Principles as given in ISO 9000
- The process approach used in quality management
- The Model of a Process Based Quality Management System
- The structure and content of ISO 9001 and Annex SL
- The individual clause requirements of ISO 9001
CQI IRCA’s guidance on this prior knowledge is that “an absence of the prior knowledge is likely to result in a delegate of average ability failing to achieve the necessary standard for successful completion of the IRCA examination”.
If you do not have this prior knowledge then you can either attend one of our public QMS Foundation training courses (for a limited time the Foundation course is offered at a discounted rate – see Foundation page for more details) or book on to our QMS Foundation online E-learning courses (coming very soon).
