We are currently looking for an experienced Administrator to join our team.
This position will play an integral role in the customer service and organisational strength of our business. The Administrator will provide support to delegates, bookers, trainers and other departments, responding to calls and emails as necessary.
Qualified candidates will be articulate and have an excellent grasp of the English language, both verbal and written.
Duties will include:
– Providing excellent customer service when dealing with, telephone calls, emails, online forms and live chat
– Providing Administrative support to the business
– Preparation of documents including invoicing
– All ad-hoc administrative support
The successful candidate will:
– Have exceptional organisation and prioritisation skills and be able to work to deadlines
– Have competent IT skills, particularly in Word and Excel
– Have previous experience of working in Administration and ideally have experience of a CRM (preferably Accessplanit)
– Be able to use their own initiative and change focus easily
This is a busy and varied role where you will be working within a small team, responsible for the smooth running of the administration support provided to the business, you will need to be professional in your approach and understand the importance of providing excellent administration and customer service support.
This is a full time position based at our Fareham office.
