Batalas are a proud supporter of World Quality Day which is brought to us by CQI IRCA. This year the event is focused on Celebrating Everyday Leadership; this is a great opportunity to recognise people that demonstrate the leadership skills to sustain and improve performance every day of the year!
To help celebrate we have produced the below video in which our tutor David talks about leadership in ISO 9001:2015. This new version of the standard expects much more from business leaders, requiring a greater commitment to the quality management system.
