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Supervisory & Team Leader Skills Training

A training course to develop the essential skills of a supervisor or team leader

The Batalas Supervisory & Team Leader Skills training course is for people who are either new to the managerial/supervisory role, or those managers who need to improve their management skills. We will discuss the role of the manager/supervisor and explore the key skills of communication, delegation, planning and time management. Our tutor will provide feedback which will help you focus on key issues which will dramatically improve your Supervisory Skills. At the end of the training course you will develop a personal action plan to help you refine your Supervisory / Team Leader Skills back in the work environment.

The format of the training course is highly interactive, with tutor-led sessions interspersed with individual and group exercises.

Course Content

  • The role of the manager/supervisor/team leader  
    • Tasks & responsibilities
  • Communication skills 
    • Briefing staff and giving instructions 
    • Receiving and acting upon feedback 
    • Overcoming communication barriers
  • Delegation and Team Roles 
    • When and how to delegate 
    • Tips for improving confidence in delegation
  • Planning and Time Management 
    • Understanding how your (and your team's) time should be spent 
    • Recognising yours and others strength and weaknesses 
    • Prioritising tasks
  • Developing your own action plan for improvement

In-company training courses

Supervisory / Team Leader Skills training courses can be tailored to your own requirements. Our training advisors can provide more details on the options available to your organisation.

More information

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