Misc

Certification Body mandatory clauses

February 17th, 2014|General, Misc|

Another question that we get asked a lot is “during surveillance audits, why does my certification body always seems to audit the same things?” […]

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The key differences between a Policy and Procedure

February 3rd, 2014|General, Misc|

A policy is a high level document/statement that is required by all MS standards such as ISO 9001, ISO 14001, and OHSAS 18001 etc. It is the top level document of the MS that needs to be […]

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How to get your company on board with internal auditing

September 19th, 2013|General, Misc|

Although the exercise of internal auditing is used to benefit the business as a whole, the promise of a boost in efficiency still can’t prevent managers and even the auditors themselves from approaching this highly worthwhile process with negativity. […]

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Common Nonconformities

September 3rd, 2013|General, Misc|

A question that we are often asked during our Lead Auditor Training Course is “what are the most common nonconformities found by third party certification auditors? ” The definition of a nonconformity in ISO 17021 is defined as:  “non-fulfilment of a requirement”. […]

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Should I be auditing the ISO standard or the QMS?

July 15th, 2013|General, Misc|

A question that we get asked a lot is "should I be auditing the ISO standard or my companies QMS, or both perhaps?". The easy answer is Both. Someone in your organisation (or an outsourced professional auditor) must audit both the ISO standard and the [...]

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Top five qualities of internal auditors

June 18th, 2013|General, Misc|

Businesses should always be open to hearing about new ways in which they can improve on what they already have within their operation; helping them unlock their full potential. However, regardless of whether the suggestion aims to make a certain process more efficient or cost-effective [...]

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ISO launches ISO Prize

June 12th, 2013|General, Misc|

The International Organization for Standardization (ISO) has launched a new initiative. The ISO Prize will recognise an individual who has made a ‘significant contribution’ in adhering to the ISO standards. The winner of the prize will be rewarded with 20,000 Swiss Francs that they will [...]

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Auditors – friend or enemy?

July 10th, 2012|General, Misc|

An auditor is not your enemy, but trying too hard make them your friend could be counterproductive. All too often staff getting a quality audit go on the defensive but wind up getting the bare minimum out of the process. Think of it like a [...]

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