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Our training courses are conducted by industry leadingISO 19011 is a set of good practice guidelines for auditing management systems, and was first issued in 2002. At the end of November 2011 a revised version of the standard was published, known as ISO 19011 : 2011.
The most noticeable changes to the revised standard are: Click here to read more...
Clause 5.5.2 of ISO 9001:2008 states: Click here to read more...
The IRCA have recently announced that they are redeveloping the Examinations for IRCA approved courses. – UPDATED 25/01/2012 – see bottom of article for updated information
What does this mean and how will it affect me? Click here to read more...
ISO 9001: 2008 requires organisations to define processes and procedures. In simple terms the difference between process and a procedure in this context is that a process is what you do and a procedure is how you do it. By introducing the process approach it is possible to link quality objectives with the overall objectives of the organisation. An example would be delivery performance, this being the measure of the performance of the delivery process, an important measure for most businesses. Click here to read more...
Introduction
ISO 9001 is an international standard for quality management systems (QMS). Although previous versions of the standard reflect its manufacturing origins the standard now mirrors the much wider application throughout private and public sector organisations. The standard is reviewed and revised every 6-8 years based upon feedback from users, the last major revision being in 2000 with a minor revision planned for late 2008.
Below is a description of the key requirements of ISO 9001. We have deliberately tried to remove all ‘quality speak’ from our description. Click here to read more...
The Chartered Quality Institute (CQI) have recently announced a new grade of membership. This new Practitioner grade PCQI is designed for those individuals who are actively practicing quality as part of their job role.
If you can demonstrate a minimum of 2 years experience applying your knowledge in the quality world, and you have successfully completed an IRCA Lead Auditor course, then you are eligible to apply. The CQI have many membership grades, click this link to visit their website and read more info on the new PCQI grade – http://www.thecqi.org/Membership/Individual-membership/Practitioner/
For those of you that have not heard of the CQI, basically they own the IRCA, or should I say the IRCA are a sub-division of the CQI.
This is a summary of the ISO 9001:2008 Standard Requirements – i.e. the items spelled out in the ISO 9001 document. Your Quality Management System must address each of these requirements. Click here to read more...
Let’s face it; the majority of organisations only have an ISO 9001 certificate because their customers demand it. Consequently, most management systems fail to promote or even support business improvement, their modest aim being to engender a degree of control and consistency in its operational activities. In this situation internal auditing is usually the sole domain of the quality representative/manager supported by less senior members of staff. The result is that the outputs of internal audits are low level issues, providing top management with further proof that the QMS has a limited input to improving business performance. Click here to read more...
A selection of ISO’s best-selling standards, such as ISO 9001 (quality management), ISO 31000 (risk management) and ISO/IEC 27001 (information security management), are now available in formats compatible with the most popular e-book readers. Click here to read more...
Is your Quality Manaual still paper based?
Do you want to convert it to an Electronic version? Click here to read more...
ISO 9004:2009 (replaces ISO 9004:2000) Guidance Document Managing for the sustained success of an organization. A quality management approach
ISO 9004 is part of the ISO 9000 family of Standards including ISO 9000 and ISO 9001. Click here to read more...
We are pleased to announce that our 2011 IRCA Surveillance audit was passed with flying colours. Click here to read more...
ISO 13485 : 2003
An explanation of the key differences with ISO 9001: 2008.
ISO 13485 : 2003 is based upon ISO 9001: 2000, but as you would expect the standard has been modified to include the specific requirements relating to medical devices. Click here to read more...
ISO 9000 (1994) originally had three QMS models depending on the primary function: Click here to read more...
The Standard requires that you document the following: Click here to read more...
The ISO 9000 family contains several quality standards. These standards are all exactly the same across the globe, though they are called by different names. Each member country has their own entity authorized by ISO to manage the standards, but they are all the same exact ISO 9000 quality documents and set of requirements. Click here to read more...
ISO 9001:2008 is part of the ISO 9000 family of standards, and is the document that lists the requirements an organization must comply with to become ISO 9001 Registered. ISO 9001 is an internationally recognized Quality Management System. Click here to read more...
A quality management system (QMS) is a set of policies, processes and procedures required for planning and execution (production/development/service) in the core business area of an organization. (i.e. areas that can impact the organization’s ability to meet customer requirements.) ISO 9001:2008 is an example of a Quality Management System. Click here to read more...